Return Policy
Thank you for choosing Alluring Accessories :), please read the below rules for Return Policy.
~ Unboxing video is a MUST MUST for any claims of damaged products happened in transit.
~ Unboxing video includes video taken from the time you received the packed package(no claims can be charged for the opened package).
~ All our products are usually taken in natural light, rare case there would be colour difference due to various factors.
~ At times few things happen in transit and can’t be avoided how much ever safety measures taken, few examples:
- Earrings stem bent- these are at times wantedly done to avoid any kind of transit damage.
- Kundans / beads fallen off - as said, few things can’t be avoided in transit, however all things will be double checked before packaging, these can be sticked with glue or quick fix and no claims for the same, and still if the customer denies, one has to bear the shipping charges and exchange the product.
~ Wrong/Damage Product-
- Please drop us an email or WhatsApp within 24-48 hours of the package you received with unboxing video and your order details and will look into it further.
- Will bear the shipping charges for the damaged product and had to be returned on our address( please share us the tracking details so we can track the shipment).
- Once we receive the package in proper condition, will send the exchange product in 2-3 business days considering from the next day we received the package.
- In case of non availability of the same product, refund will be processed in 2-6 business days once we receive the product.
~ Non Availability: if any order taken for a non available product from the whole order, refund/exchange will be processed only for that particular non available product.
NOTE: Business days exclude SATURDAYS/SUNDAYS/ PUBLIC HOLIDAYS.